Welcome to Itbuilders Cash! This Privacy Policy will
help
you understand how we process your personal information when you use our application and services,
what
rights you have, and how we protect your data security.
Itbuilders Cash is an online lending platform focused on
the
Philippine market. Through our mobile application, we provide users with fast, transparent
short-term
loan services. During your use of our services, we will collect and process your personal
information in
accordance with the law. We are committed to protecting your data with the highest security
standards.
Please take a few minutes to read this policy carefully.
By
using our services, you signify that you have accepted all terms of this policy.
This platform is operated by and provides loan services
through the following entity:
Lending Entity: Scoreone Financing Corp
SEC Registration Number: CS201919995
Lending License Number: 1257
Registered Address: 12TH FLOOR, ASEANA THREE BLDG.,
MACAPAGAL BLVD. COR ASEANA AVE., Tambo, CITY OF PARAÑAQUE, FOURTH DISTRICT, NATIONAL CAPITAL
REGION
(NCR), 1701
The Itbuilders Cash App is a mobile lending tool
designed to
help Philippine users obtain short-term financial support quickly. The entire process from
registration,
identity verification, credit assessment, loan application, to disbursement and repayment can be
completed within the App. Our goal is to make the lending process simple, transparent, and
efficient.
When you register an account or apply for a loan, you
need
to provide us with the following information:
- Your basic identity information, including full name,
date
of birth, and gender.
- Information from government-issued identification
documents you provide (e.g., passport, driver's license, SSS, UMID, or PhilSys ID).
- Your contact details, including mobile number, email
address, and residential address.
- Your financial information, such as bank account
number,
e-wallet account number (GCash, PayMaya, etc.).
- Payday-related information you fill in.
When you use the App, the system automatically records
the
following information:
- Device information, including device model, operating
system, device identifiers (IMEI/Android ID/IP address).
- Usage logs, including your operation records, browsing
behavior, and click trails within the App.
- Crash reports, where technical data is recorded when
the
App encounters exceptions.
- Location information, if you authorize us, we collect
approximate location for risk assessment purposes.
With your explicit consent, we may perform the
following:
- Access your contacts to set up emergency contacts,
limited
only to contacts you actively select.
- Use the camera to take photos of identification
documents
and perform facial liveness detection to verify your identity authenticity.
We use your personal information for the following
lawful
purposes across multiple aspects:
- Identity Verification: to confirm your true identity
and
prevent identity theft and impersonation applications.
- Credit Assessment: to analyze your repayment ability
and
credit status as a basis for loan approval.
- Loan Management: to process loan disbursement,
repayment
recording, and daily account maintenance.
- Risk Control: to monitor and prevent fraud, money
laundering, and other illegal activities.
- Customer Communication: to send repayment reminders,
service notifications, and important announcements.
- Service Optimization: to improve application
functionality, analyze user behavior patterns, and enhance overall experience.
We take your data security very seriously and adopt the
following measures to protect your information:
- Transmission Encryption: all data transmission uses
TLS
encryption protocols.
- Storage Encryption: your information is stored using
AES-256 standard encryption.
- Access Control: only necessary personnel have access
to
your data when required.
- Regular Audits: we periodically review security
measures
to ensure their effectiveness.
Your data will be securely stored on servers at
https://www.itbuilderscash.com.ph/.
We are committed to never selling or renting your
personal
information to any third party.
This App integrates third party SDKs to provide
necessary
functional support:
- Adjust SDK: used for statistical analysis of user
sources
and usage behavior, helping us understand user needs and optimize marketing strategies. This SDK may
collect anonymized device identifiers and interaction event data.
- Liveness Detection SDK: used for facial recognition
and
liveness verification to ensure that it is you personally applying for the loan. This SDK only
temporarily processes facial images and does not store any biometric information after verification
is
complete.
We require all SDK providers to strictly comply with
relevant data protection laws and regulations.
VIII. Your Rights Regarding Personal
Information
Under the Philippine Data Privacy Act, you have the
following multiple rights:
- Right to be Informed: the right to know how your
information is processed.
- Right of Access: the right to view what information we
have collected about you.
- Right to Rectification: the right to correct
inaccurate or
outdated information.
- Right to Erasure: the right to request deletion of
your
information under eligible conditions.
- Right to Withdraw Consent: the right to withdraw your
prior authorization at any time.
- Right to Complain: the right to raise objections or
complaints regarding data processing methods.
To exercise any of the above rights, please contact
[email protected]. We will respond within 15 working days.
You have the right to delete your Itbuilders Cash
account at
any time.
Deletion can be done through either of the following two
methods:
Method 1: Within the App, go to [Settings] ->
[Account
Security] -> [Delete Account] and follow the prompts to complete the process.
Method 2: Send an email to
[email protected]
requesting deletion, and indicate your registered mobile number in the email.
Please pay special attention: You must settle all loan
principal, interest, and fees before you can delete your account. The deletion operation is
irreversible.
Itbuilders Cash is intended only for users aged 18 and
above. We do not knowingly collect information from minors. If you discover that a minor has
provided us
with information without parental consent, please contact us and we will delete the relevant data
immediately.
This Privacy Policy may be updated from time to time.
The
updated version will be published within the App with a new date. In case of material changes, we
will
notify you in advance via pop-up or email. Continued use of the services after the changes take
effect
signifies your acceptance of the updated policy.
XII. Contact Us
If you have any questions, suggestions, or complaints,
please feel free to contact us:
Email: [email protected]
Response Time: We will respond to you within fifteen
(15)
working days.