Itbuilders Cash Privacy Policy

Welcome to Itbuilders Cash! This Privacy Policy will help you understand how we process your personal information when you use our application and services, what rights you have, and how we protect your data security.

Itbuilders Cash is an online lending platform focused on the Philippine market. Through our mobile application, we provide users with fast, transparent short-term loan services. During your use of our services, we will collect and process your personal information in accordance with the law. We are committed to protecting your data with the highest security standards.

Please take a few minutes to read this policy carefully. By using our services, you signify that you have accepted all terms of this policy.

I. Who Is Your Service Provider

This platform is operated by and provides loan services through the following entity:

Lending Entity: Scoreone Financing Corp

SEC Registration Number: CS201919995

Lending License Number: 1257

Registered Address: 12TH FLOOR, ASEANA THREE BLDG., MACAPAGAL BLVD. COR ASEANA AVE., Tambo, CITY OF PARAÑAQUE, FOURTH DISTRICT, NATIONAL CAPITAL REGION (NCR), 1701

II. About Our Services

The Itbuilders Cash App is a mobile lending tool designed to help Philippine users obtain short-term financial support quickly. The entire process from registration, identity verification, credit assessment, loan application, to disbursement and repayment can be completed within the App. Our goal is to make the lending process simple, transparent, and efficient.

 

III. Types of Information We Collect

3.1 Information You Voluntarily Provide

When you register an account or apply for a loan, you need to provide us with the following information:

- Your basic identity information, including full name, date of birth, and gender.

- Information from government-issued identification documents you provide (e.g., passport, driver's license, SSS, UMID, or PhilSys ID).

- Your contact details, including mobile number, email address, and residential address.

- Your financial information, such as bank account number, e-wallet account number (GCash, PayMaya, etc.).

- Payday-related information you fill in.

3.2 Information We Automatically Collect

When you use the App, the system automatically records the following information:

- Device information, including device model, operating system, device identifiers (IMEI/Android ID/IP address).

- Usage logs, including your operation records, browsing behavior, and click trails within the App.

- Crash reports, where technical data is recorded when the App encounters exceptions.

- Location information, if you authorize us, we collect approximate location for risk assessment purposes.

3.3 Information Collected Upon Your Authorization

With your explicit consent, we may perform the following:

- Access your contacts to set up emergency contacts, limited only to contacts you actively select.

- Use the camera to take photos of identification documents and perform facial liveness detection to verify your identity authenticity.

IV. Why We Process Your Information

We use your personal information for the following lawful purposes across multiple aspects:

- Identity Verification: to confirm your true identity and prevent identity theft and impersonation applications.

- Credit Assessment: to analyze your repayment ability and credit status as a basis for loan approval.

- Loan Management: to process loan disbursement, repayment recording, and daily account maintenance.

- Risk Control: to monitor and prevent fraud, money laundering, and other illegal activities.

- Customer Communication: to send repayment reminders, service notifications, and important announcements.

- Service Optimization: to improve application functionality, analyze user behavior patterns, and enhance overall experience.

V. How We Protect Your Data

We take your data security very seriously and adopt the following measures to protect your information:

- Transmission Encryption: all data transmission uses TLS encryption protocols.

- Storage Encryption: your information is stored using AES-256 standard encryption.

- Access Control: only necessary personnel have access to your data when required.

- Regular Audits: we periodically review security measures to ensure their effectiveness.

Your data will be securely stored on servers at https://www.itbuilderscash.com.ph/.

VI. Data Sharing and Disclosure

We are committed to never selling or renting your personal information to any third party.

VII. Use of SDKs

This App integrates third party SDKs to provide necessary functional support:

- Adjust SDK: used for statistical analysis of user sources and usage behavior, helping us understand user needs and optimize marketing strategies. This SDK may collect anonymized device identifiers and interaction event data.

- Liveness Detection SDK: used for facial recognition and liveness verification to ensure that it is you personally applying for the loan. This SDK only temporarily processes facial images and does not store any biometric information after verification is complete.

We require all SDK providers to strictly comply with relevant data protection laws and regulations.

VIII. Your Rights Regarding Personal Information

Under the Philippine Data Privacy Act, you have the following multiple rights:

- Right to be Informed: the right to know how your information is processed.

- Right of Access: the right to view what information we have collected about you.

- Right to Rectification: the right to correct inaccurate or outdated information.

- Right to Erasure: the right to request deletion of your information under eligible conditions.

- Right to Withdraw Consent: the right to withdraw your prior authorization at any time.

- Right to Complain: the right to raise objections or complaints regarding data processing methods.

To exercise any of the above rights, please contact [email protected]. We will respond within 15 working days.

IX. Account Deletion Guide

You have the right to delete your Itbuilders Cash account at any time.

Deletion can be done through either of the following two methods:

Method 1: Within the App, go to [Settings] -> [Account Security] -> [Delete Account] and follow the prompts to complete the process.

Method 2: Send an email to [email protected] requesting deletion, and indicate your registered mobile number in the email.

Please pay special attention: You must settle all loan principal, interest, and fees before you can delete your account. The deletion operation is irreversible.

X. Protection of Minors

Itbuilders Cash is intended only for users aged 18 and above. We do not knowingly collect information from minors. If you discover that a minor has provided us with information without parental consent, please contact us and we will delete the relevant data immediately.

XI. Policy Updates

This Privacy Policy may be updated from time to time. The updated version will be published within the App with a new date. In case of material changes, we will notify you in advance via pop-up or email. Continued use of the services after the changes take effect signifies your acceptance of the updated policy.

XII. Contact Us

If you have any questions, suggestions, or complaints, please feel free to contact us:

Email: [email protected]

Response Time: We will respond to you within fifteen (15) working days.

Thank you for trusting Itbuilders Cash!